With over more than hundred and thousands of communication mode available the organizations are looking for the best services that they can easily use for their company. The Private Branch Exchange or the PBX is the new technology or system which helps the small and the big companies to easily manage the incoming calls as well as the outgoing calls. There are four different kind of PBX phone system which is PBX, IP PBX, VIRTUAL PBX and VIRTUAL IP PBX.

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PBX- PBX systems allow the employees to calls the other employees. This system helps the business to make phone calls within the organization. It provides the facility of internal communication. This helps in saving the money on external phone services.

IP PBX– It is a PBX phone system which takes the help of Internet Protocol (IP) data network. It includes the leading communication characteristic such as voice mail to email.

VIRTUAL PBX– It is an inexpensive telephone service for the small business. It helps in transmitting the calls over the internet. For outbound calls it may require a separate phone service, depending on the service provider. It is much easier to install and manage the calls, which helps in providing better customer services. It permits a single number to represent the whole company or organization, even though the organization has different branches at different geographical locations.

VIRTUAL IP PBX– It includes all the features or characteristics of the traditional PBX. It maintains a single user group to save the call costs. It ensures the business progress and continuity in the time of emergency and interruption. At the time of bad weather and major disaster in your locality, the work of virtual IP PBX se4rvice can continue smoothly without any kind of disturbance or interruption.

IMPORTANCE OF PRIVATE BRANCH EXCHANGE