TOP 5 Best CRM Systems for All Businesses

Any commercial organization or individual entrepreneur sooner or later faces an importance to quickly structure information about their customers as well as have an access to the necessary information in the shortest possible time.

Such data was first developed in the form of tables, then for these purposes, Excel was mastered with its powerful functionality. It would seem that a clever program from Microsoft was able to meet all the needs in the formation of the client base. However, there were significant disadvantages, such as the impossibility of multi-user and remote work, the complexity of the Excel program for the average user and the need to study it, the danger of data loss. Therefore, seekers of convenient ways to build commercial work have reached the creation of so-called CRM systems.

№1. Bpm’online

Bpm’online is a top-tier SaaS CRM system, which possesses one of the most impressive capability set and suits for businesses of all kinds and sizes. Originally, the platform has three main editions:

  • bpm’online sales, the most reliable CRM-system for managing sales of all types, from short orders to long corporate transactions;
  • bpm’online marketing, a module designed to deliver demand generation excellence;
  • bpm’online service, innovative customer service tools to deliver exceptional customer experience.

Developers offer 30-days trial period to discover the main features of the platform.


  • Open configuration
  • Ability to customize
  • Business process designer
  • A wide range of editions


  • Social network integration needs to be polished.

№2. Salesforce

Salesforce is one of the most famous widespread CRM systems, and already for several years, the platform is rightfully one of the best CRM systems in the world. Salesforce includes all the necessary functions for effective business management: CRM, analytics, tools for sales and marketing process management. The implementation of Salesforce enables the entrepreneur to manage the full sales cycle. Salesforce has developed specialized solutions that take into account industry specificity.

The company offers to try CRM free of charge for 30 days.

№3. Microsoft Dynamics CRM

One of the most powerful programs for business process management. It can be customized for the requirements of any company. Microsoft Dynamics CRM is very popular in large companies. It is practically the development environment. According to the official sources, its latest version was released in 2016, and today there is a support team available in 41 languages. Microsoft Dynamics CRM often wins comparison of CRM systems due to its versatility. However, it requires fine-tuning and the availability of skilled tech staff for the installation.

№4. BaseCRM

BaseCRM is one of the simplest CRM systems offering a vast variety of features such as IP-telephony, lead management, marketing tools, integration etc. Business owners often note the convenience of the CRM system due to the mobile application, which can be confidently considered one of the best among all CRM systems. Another major advantage of the system is the flexibility of integration with other applications.

To get acquainted with the product, you can try the demo version for 14 days.

№5. AmoCRM

AmoCRM is a CRM system with an intuitive and convenient interface that allows small and medium-sized businesses to increase their income and grow quickly. With the help of amoCRM, you will be able to fully manage relationships with existing and potential customers on all stages of sales process.

Plan tasks, call directly from the CRM system interface, send emails, monitor the work of managers and work with the system anywhere in the world using a mobile application. Executives consider amoCRM to be an attractive CRM system for the correlation of price and quality.

Try the amoCRM for free for 14 days.

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